Foreign Travel

Faculty, staff, employees and student employees traveling to international destinations for approved university-related business associated with their employment must be enrolled in the required CSU Foreign Travel Insurance Program (FTIP) prior to departure. Chubb Insurance is the insurance carrier for FTIP. Refer to the Travel Section of the Procure to Pay website to register for FTIP. 

On Call International insurance, aka “SDSU Travel Abroad Insurance” through the Gallagher Student Health and Special Risk website is optional for SDSU faculty, staff, and employees. On Call provides different coverages (plan description) than FTIP for different claim types, i.e., pandemic coverages. Faculty/staff and employees should review the coverage exclusions and inclusions of both of these aforementioned FTIP and On Call policies to determine whether they would like to purchase the additional On Call insurance. As applicable, contact [email protected] for instructions on how to purchase the On Call insurance.

Depending on the type of international activities and in coordination with the Global Education Office, students who are not SDSU employees or staff are required to purchase the SDSU Travel Abroad Insurance (On Call International), which may also require Travel Registry. Coverage is not automatic for either type of insurance. FTIP travel must be reported to Risk Management as soon as the traveler confirms that they will be going abroad and preferably at least 45 days prior to departure to ensure coverage and administrative processing. 

Summary of Coverage

Both FTIP and On Call provide coverage anywhere in the world that is not the United States, including its territories and possessions. Subject to terms, conditions and applicable exclusions, benefits include but are not limited to the following:

  • 24/7 International Emergency Assistance
  • Emergency Medical
  • Emergency Medical Evacuation
  • Repatriation of Remains
  • Emergency Reunion
  • Accidental Death and Dismemberment
  • Security / Emergency Political Evacuation Expense
  • Trip Cancellation
  • Trip Interruption
  • General Liability

FTIP and On Call enrollees are reminded to contact their associated 24/7 international emergency assistance provider, AXA Assistance (FTIP) or On Call International (SDSU Travel Abroad Insurance), respectively, when in need of assistance while abroad, to ensure benefits are activated and payment for covered services guaranteed. These providers are NOT first responders and travelers should know how to contact and communicate with local emergency services in that country for immediate assistance.

Request Coverage

Faculty, Staff, Employees, Student Employees

  • Please allow at least 45 days for processing of travel and insurance documents. The approval process for foreign travel includes the university president or their delegate and if the travel is to countries on the CSU High Hazardous / War Risk Country List, the CSU Chancellor’s Office must review / approve the travel. Additionally, if travel to an OFAC-sanctioned country on the CSU High Hazardous / War Risk Country List, a travel certification / OFAC affidavit must be obtained from [email protected], signed by the traveler, and emailed back to the referenced Risk Management email.
  • Complete a T2, Request for Absence from Campus, via the Travel Section of the Procure to Pay website (see Resources & Support for campus travel policy, procedures and forms).
  • Complete a Foreign Travel Insurance Request form.
  • Submit all paperwork through your campus department for approval.  
  • If you are traveling with students, please refer them to the Global Education Office, 619-594-2475 or [email protected] to complete their travel requirements.
  • AXA Assistance is the international emergency assistance provider that partners with Chubb Insurance. Reference Chubb Insurance policy number GLMN04950872R when calling AXA Assistance.
  • Upon travel approval and confirmation of FTIP coverage, Chubb Insurance's Travel Assistance Program 24/7 contact information will be provided to travelers.


  • SDSU Travel Abroad Insurance (On Call) for students who are not SDSU employees or staff is coordinated through the Global Education Office and is different from FTIP described above. Generally, On Call is the insurance policy purchased by students for study abroad programs and transborder travel. On Call is a 24/7 emergency assistance provider with an international network of medical and security professionals available any time to assist travelers. They can offer advice, connect travelers with resources, and work with travelers to make sure they receive the care and support they need before and during University-sponsored international travel. On Call is also the claims administrator for all benefits that correlate with their services and all services and benefits are administered by On Call. Review the types of international activities and associated instructions for foreign travel insurance enrollment here. Enrollment in the SDSU Travel Abroad Insurance for non-staff, non-employee students depends on the type of international activities listed in Aztecs Abroad and may require Travel Registry. Reference SDSU Policy Number INT06899 when calling On Call for international emergency assistance.
  • Students traveling independently must contact the Global Education Office, 619-594-2475 or [email protected] for travel approval, insurance enrollment, and other requirements. These students must also register their travel via Travel Registry.
  • Upon confirmation of insurance coverage, the plan ID card and 24/7 emergency contact information will be provided to travelers.  

Cost of Coverage

Faculty, Staff, Employees, Student Employees

FTIP enrollees traveling internationally on university business will have the cost of the Chubb insurance covered by the university, so there is no cost to the employee or the employee’s department. FTIP enrollees requesting coverage and who have been approved by the appropriate SDSU authority to bring their immediate family member(s) traveling with them will be responsible for the cost of the family member’s insurance prior to departure.

The cost of FTIP (Chubb) insurance is determined by length of travel and, as applicable, location of travel. An additional accident and health premium may be added for FTIP travel to high hazard countries (link).

Standard Rates
# Days Rate
1-15 $60
16-31 $75
32-90 $140
91-180 $265
181-270 $325
271-364 $500
365+ Contact Risk Management


Students who are not SDSU staff or employees traveling internationally pay for the cost of the SDSU Travel Abroad Insurance (On Call). Upon confirmation of coverage, the cost of insurance will be billed to the student’s SDSU account. Payment may be made through Student Account Services.

The cost of On Call Insurance for students who are not staff or employees is determined by the length of travel and is sold in weekly increments. The travel destination has no bearing on coverage limits or cost:

On Call (SDSU Travel Abroad Insurance) premium: $15.30 per week

Rate calculation example:

# of weeks x per week rate ($15.30) = total premium due

On Call (SDSU Travel Abroad Insurance-Transborder):

Students should purchase the session based on the number of days they plan to travel to Mexico within each semester. Transborder Travel Insurance provides coverage for non-consecutive travel days within the coverage period.

1-7 days: $15.30

8-21 days: $45.90

Destination Intelligence

It is recommended that at least 4 months prior to, until departure, and throughout their time abroad that travelers review destination intelligence information about their itinerary, so they understand the historical / ongoing risks associated with the places they plan to visit and how to mitigate those risks. In addition to the Department of State country information and travel advisories, FTIP enrollees can visit the Chubb travel intelligence portal and students who are not SDSU employees/staff can visit the On Call International “My OnCall Portal” (use SDSU Group ID 100126CPPD21) to find destination intelligence for their itineraries. Instructions on how to access these resources are provided to travelers upon their respective foreign travel insurance enrollment type. 

Foreign Travel Safety and Security Resources

It is highly recommended that students, faculty, and staff traveling internationally review the safety and security resources available to them well in advance so that they can implement effective foreign travel risk mitigation measures, such as signing up for the State Department’s Safe Traveler Enrollment Program to receive information about travel conditions and additional emergency assistance.