Review policy information regarding COVID-19 as it relates to finances for continuing students (enrolled during the Spring 2020 semester).
A resource guide that will help new students and parents navigate through the billing and payment process at SDSU.
Review Account Activity
Account Activity is now online for Fall 2020. The Account Activity feature of the Online Student Account will take you to a page where you can review a complete breakdown of the charges, transactions, and financial aid disbursements (if applicable) on your account. This function is a great tool to see how your financial aid funds are applied to fees, and to get more detailed information about current or past charges. In the Account Activity a white line item represents a charge and a blue line item represents a payment source.
Please note: Account Activity is currently unavailable for prior terms.
Housing Installment Bills Are Posted
Housing & Meal Plan installment bills have been posted to the Online Student Account (payment portal).
From the portal click “Make a Payment” to view the installment bills labeled “Housing Monthly Charges”. You can add these bills to your basket and submit payment at any time, now up until the respective due date.
If you have any questions regarding billing and payments at SDSU, please contact us: “live chat” with us by clicking the chat bubble during business hours (9 a.m. to 4 p.m.), or email us at [email protected].
Please note that Financial Aid awards (grants, scholarships, loans, etc.) will be disbursed around mid August and applied to fees in the following order:
- Basic Tuition & Fees
- Non-Resident Tuition (if applicable)
- Housing & Meal Plan
We recommend you take note of the listed due dates even if you receive financial aid; late payments will be subject to late fees and/or a temporary hold being placed on the student’s meal plan.
We look forward to seeing you this Fall. Go Aztecs!
COVID-19 Information for Continuing Students
Information regarding COVID-19 as it relates to finances for continuing students is available on our page COVID-19 Information for Continuing Students.
Please note: Our office is closed at this time as a preventative measure during this public health crisis. During weekday business hours, 9:00 am - 4:00 pm, you can click to communicate real-time with our staff members (if any are available). Additionally, a Student Account Services chatbot is available 24/7 to help answer general inquiries. Alternatively you may email us at [email protected].
Additional information about SDSU’s response to COVID-19 is on the university’s public-facing site: SDSU.edu/COVID19.
We thank you for your patience as we work diligently to support our campus community during these unprecedented times. Go Aztecs!
Chat With Us!
Have you noticed that red chat bubble in the corner of our webpages? During weekday business hours, 9:00 am - 4:00 pm, you can click to communicate real-time with our staff members (if any are available). Additionally, a Student Account Services chatbot is available 24/7 to help answer general inquiries.
Don't see a button to connect to a live agent? That means we currently have no available staff members online. Try asking the chatbot your question, or check back later.
1098-T Forms Now Available Online
1098-T forms are available online. Simply log in to your Online Student Account and on the main screen look for the 1098-T section. There will be a link for your to view and download the current 2019 form (in addition to prior year forms). Note: 1098-T cannot be accessed from a parent account.
If you are waiting for 1098-T to be delivered by mail they will arrive at the end of January. We encourage all students to access their forms online, and to consider clicking the button to sign up for electronic delivery only (option located in the same section).
Learn more about 1098-T here.
We Have a New Virtual Assistant!
Student Account Services has a implemented a Chat Bot (virtual assistant) to assist in answering basic student finance questions. To utilize the Chat Bot click on the red chat bubble in the lower corner of the screen to ask your questions. Please be patient as the Chat Bot is still learning.
If the Chat Bot is stumped by a question you ask, please submit a ticket with additional information regarding your question to assist in making it smarter.
You can also call our office at 619-594-5253 to get answers to any questions our Chat Bot is unable to answer. Thank you for your help and understanding as work to enhance the student and parent experience.
The Year At A Glance: Registration & Finances
SDSU is a pre-pay university meaning Basic Tuition & Fees are due prior to registration. SDSU also has an early registration cycle; plan ahead and don't get caught off guard!
Spring registration begins in November—in the middle of the Fall semester. Basic Tuition is due before you are able to register for the Spring term. If you are not a California resident, Non-Resident Tuition must be paid in addition, but is due before classes begin in January.
Fall registration begins in April—in the middle of the Spring semester. Basic Tuition is due once more before you are able to register for the Fall term. Non-Resident Tuition, if applicable, is due before classes begin in August.
Learn more about Tuition & Fees.
Student Involvement & Representation Fee (SIRF) Information
SIRF is a optional $2 fee assessed twice a year (Fall and Spring semesters) to all California State University (CSU) students in order to fund the California State Student Association.
Time to File your 2020-2021 FAFSA
Sign up for Direct Deposit to receive your eRefund
Have you signed up for Direct Deposit (eRefund)? More information about Direct Deposit (eRefund)
Once logged into your Online Student Account, click on "Transaction History" under Your Statements. You'll be able to see when your financial aid was applied to your university charges and /or sent to your bank.
A refund of financial aid will show as "Financial Aid Refund". Check your bank account 2-3 days after the refund date.
Don't see any transactions in your transaction history? Check your AidLink. You may have holds or required documents.
Student Financial Center
The Student Financial Center is a virtual space to ask questions via Zoom regarding student accounts and/or financial aid and scholarships.
Beginning Monday, December 14, the virtual office hours are Monday - Friday from 9am - 5pm. Zoom Meeting ID 872-9357-5613.
Note: Parents are required to have FERPA authorization prior to discussing student information. Authorization is completed by the student in the Update Privacy Settings section in WebPortal.