Resident Hall Service Requests
Repairs will be made on a priority basis when a service request has been submitted. Request a repair by initiating a service request online at Housing Portal or at your front desk. Please be aware that in some cases, it may take several days for a service request to be completed if parts must be ordered. If it is necessary to enter your room to make a repair while you are out, the maintenance staff member will notify for you that they were working in your room. Check the status of your service requests on your Housing Portal. Most service requests are completed within 24-48 hours. Service requests submitted after 3:00 p.m. will be assigned to a staff member the following business day. Report all maintenance emergencies immediately to a staff member.
About Facilities Services
Facilities Services Department is a division within the Department of Business and Financial Affairs. Facilities Services is responsible for providing basic services that are needed to operate and maintain the University’s physical assets.
We are customer focused and want to be your "Service Provider of Choice."
Facilities Services role as the Chief Steward of the campus built environment is critical to the success of academic, scientific and athletic endeavors. To meet this important obligation we have assembled a diverse team of highly skilled facilities professionals dedicated to our service mission.
Principal services funded by the University include continuous operation of critical building systems including fire/life safety system, elevators and ADA, building environmental systems and controls, campus HVAC, electrical distribution systems. Services include routine and preventive maintenance required to keep buildings, utilities and grounds in an acceptable and safe operating condition.
Customer service assistance is provided to the campus Monday thru Friday by contacting the Facilities Service Center. After hours emergency assistance is available 24/7, 365 days a year.
We welcome your feedback on our services and encourage you to contact any member of our service team if for any reason we may be of service.
Please use the Submit Work Request button above to sumbit all maintenance or construction requests.