COVID-19 Information for Continuing Students
This page has been created to communicate policy information regarding COVID-19 as it relates to finances for continuing students. Additional information about SDSU’s response to COVID-19 is on the university’s public-facing site: SDSU.edu/COVID19.
Chat With Us!
Have you noticed that red chat bubble in the corner of our webpages? During weekday business hours, 9:00 am - 4:00 pm, you can click to communicate real-time with our staff members (if any are available).
Additionally, a Student Account Services chatbot is available 24/7 to help answer general inquiries. We thank you for your patience as we work diligently to support our campus community during these unprecedented times. Go Aztecs!
Postponement of Basic Tuition & Fees
Students who are continuing their current academic programs into Fall 2020 will be allowed to register for Fall 2020 classes during the April registration period without paying Basic Tuition & Fees in advance. Students must pay their Fall 2020 Basic Tuition & Fees, or enroll into the Basic Tuition & Fees Installment Plan, by June 15th*. Failure to pay Basic Tuition & Fees by the extended due date may result in the cancellation of the student’s registration.
*The June 15 date excludes students who qualify for a Financial Aid Fee Postponement, and students who have a 3rd Party Waiver/Benefit on file. These students will be billed on October 5th with a due date of October 20th for any university charges not paid by their Financial Aid or benefits.
*Student’s who are graduating in the Spring 2020 term and are returning to SDSU for a new program in the Fall 2020 are considered new admits and will be required to pre-pay for Fall 2020 registration.
Please note: Any outstanding balances (Cashier Holds) from Spring 2020, have been postponed to Spring 2021. What this means for you is that you now have additional time to pay your outstanding balance and you will not be penalized if you need to register for classes or adjust your academic schedule.
If you have an outstanding balance from Spring 2020 and prior greater than $200, you will need to have this balance paid in full by August 3, 2020. Failure to pay your balance in full by this date, may result in the cancellation of your classes for Fall 2020.
Additionally, all other holds listed on the Registration Holds webpage will restrict a student’s ability to register for Fall 2020.
Non-Resident Tuition and Professional Program Fees
For the purposes of registration and tuition, Summer 2020 sessions are to proceed as normal. Payment of Basic Tuition & Fees will allow students to register for summer courses. SDSU will not be introducing installment plans for the 2020 Summer Sessions. Any balances accrued during Summer Sessions will be billed on August 5th, 2020 and due on August 20th, 2020.
Spring 2020 Basic Tuition & Fees
SDSU classes remain in session for the spring 2020 term and students are able to complete coursework virtually to receive full credit hours. To the extent that the Spring 2020 term remains in session, SDSU will not be issuing reimbursements for tuition, campus fees, course materials and lab fees.
Students requesting a retroactive withdrawal from Spring 2020 course(s) should follow the Retroactive Withdrawal process communicated on the Registrar's Withdrawal webpage.
After a Retroactive Withdrawal is approved, students may file a Petition for Special Consideration with Student Account Services to examine whether a prorated refund may be warranted. Petitions are considered on a case-by-case basis and a refund is not guaranteed. Additional information is available on the Refund of Tuition & Fees page.
Spring 2020 Billing Extension
Bills will continue to be generated per the Billing Calendar, however, students will not be assessed late fees (for bills generated during the months below) until June 2020.
- March 2020
- April 2020
- May 2020
If you had a Cashier hold from a Spring 2020 balance, the cashiers hold has been postponed to Spring 2021, Cashiers Holds will only be removed once the outstanding balance has been paid in full.
Spring 2020 Reimbursements
Students who have checked out of on-campus housing as of March 12 in response to the coronavirus (COVID-19) pandemic are eligible for reimbursement. Reimbursements will be handled in two different ways:
- A credit will be provided for any paid rent and unused meal plan paid beyond their move-out date.
- Or a bill for outstanding prorated rent and meal plan usage will be provided.
Any credit due will apply toward outstanding university debt and, if applicable, a refund will be processed by Student Account Services. See refund policy below for details.
Students will receive an email from the Office of Housing Administration and Student Account Services with specific and additional information regarding their billing status.
If a refund is due, it will be issued in the same method in which the payment was received.
- Cash, debit, check, 529 Plan funds and in-person credit card payments will be issued a refund check sent to the address on file on the WebPortal, unless the student has enrolled in Direct Deposit (eRefund) via their Online Student Account. If Direct Deposit is authorized, then Student Account Services will issue the refund via Direct Deposit.
- Financial Aid (grants, scholarships and student loans) will be refunded to the student's Direct Deposit (eRefund) account. Parent Plus loans checks will be refunded to the parent address on the Master Promissory Note.
- ACH eCheck will be refunded to the same account used for payment.
- Online credit card payments will be refunded back to the card used for payment.
Please note that an additional delay may occur depending on the method of payment:
- Mailed checks may take at least two weeks to arrive at the designated address.
- Direct Deposits are typically posted to the user’s bank statement within 3 to 5 business days.
- Credit cards may experience delays up to 6 weeks, depending on the financial institution, before the refund is shown on the statement.
We understand that students may seek refunds for their parking permits while the campus is shifted to the virtual setting. Please submit all parking permit refund requests to [email protected] and the appropriate team member will be in touch. Please include:
- Student's full name
- SDSU RedID number
- Mailing address
In a March 9 email to the campus community, SDSU President Adela de la Torre announced the suspension of all study abroad programs administered by SDSU Global Affairs for spring break and summer.
Impacted students will be reimbursed appropriately. Per refund policy, Student Account Services will finalize study abroad credits and issue any refunds, if applicable, within four to six weeks of the March 9th announcement.
Resources For Students
- Read the Resource Guide from The Economic Crisis Response Team (ECRT)
- Review Aidlink account to activate student/parent loans
- Consider the Short Term Loan as an option for short term financial needs
- Browse scholarships on the new Aztec Scholarship portal
Student Account Services recognizes the fluidity of the COVID-19 pandemic and information on this webpage is subject to change as San Diego State University continues to monitor the situation. Every effort is made to keep this page current and accurate. This page last updated April 20, 2020.