About Us

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Note: For the health and safety of our staff and customers (parents and students) Student Account Services has limited operational hours. We are open weekly, Wednesday and Thursday, from 9am - 3:30pm to process cash payments only. We ask that payments are made online whenever possible, and that customer support is handled online via Live Chat (chat bubble on our site) or via email at [email protected].

Student Account Services is a student-oriented Financial Services unit under the Division of Business & Financial Affairs. Located on the second floor of Student Services West—the clock tower building—our office is home of Student Accounts and University Cashiering.

Who We Are

Our Mission

We strive to provide prompt, reliable, and secure financial services to students, parents, faculty, and all members of the greater SDSU community.

Our Commitment

We are committed to the tenants of careful stewardship of resources, administrative excellence, and exemplary service as we enhance the SDSU experience for the campus community.

Our Services

Cashiering (online, in person, and mail)
Student billing & collections
Fee refunds & Financial Aid disbursement
Reconciliation of Financial Aid records
Campus fee reporting & reconciliation
Processing of veterans benefits
Administration of the Short Term Loan Program
Facilitation of Loan Exit Interviews
Administration of the IRA Funds

Contact Us

Mailing Address

SDSU Student Account Services, SSW 2536
5500 Campanile Drive
San Diego, CA 92182-7425

Note: It is important that the address on mail is copied exactly as shown above to ensure prompt delivery to our office.

Location & Hours

Office Location

Student Services West, Room 2536 (SSW 2536)

Office Hours

During the Fall 2020 semester Student Account Services is open on Wednesday and Thursday; 9:00 am - 3:30 pm.

Contact Information

Fax: 619.594.4249

Email: [email protected]