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President’s Management Development Program

For Staff Who Hold an MPP, SSP III or IV, Department Chair/School Director Position

 

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Purpose

Management is an essential part of any smooth running operation and this program is designed to improve the consistency and quality of management skills in a constantly changing environment. Participants will increase their capacity to be effective in their current and future positions by gaining proficiency in essential management skills and acquiring a broader understanding of the SDSU system with the overall goal of building an effective organization.

San Diego State University’s future depends on management’s successful application of the following competencies:

  • Vision, Organizational Development and Change Management
  • Ethics, Integrity & Accountability
  • Communication Skills
  • Interpersonal Skills & Conflict Management
  • Political Savvy
  • Employee Development, Performance & Discipline
  • Team Development
  • Business Management & Performance Measurement
  • Personal Organization & Planning
  • Multiculturalism & Diversity

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Course Description

  • SDSU 101 — Designed for all managers, SDSU 101 provides the big picture of SDSU’s governance, organizational structure, constituencies, policies and procedures. In this cornerstone session, managers will make connections that will serve as the foundation for many sessions.

  • Financial Management — Does budget planning seem mysterious? Solve the mystery and gain an overview of the State, CSU and University budget process while being introduced to higher education planning, budgeting principles and sources of university revenue. Ask those vexing questions and demystify auxiliary funds, financial statements and forms.

  • Effective Communication in the Workplace — Learn essential communication skills for managers through interaction and feedback. This dynamic session focuses on understanding communication barriers and includes an in-course assessment instrument to analyze your personal communication style.

  • Legal Issues — What do you do if you are served a subpoena or asked for a copy of a public record? As a manager what is your duty to protect employees? What is your liability as administrator? Will the University represent you if you are named in a lawsuit by an employee? Learn the answers to these and many more questions regarding the legal aspects of employee safety and operational issues.

  • Building a Successful Team — Because no one can “do it alone,” it is essential to build effective teams. In this session, participants learn how to draw on the strengths and abilities of team members, how to build a common sense of purpose, and how to help teams achieve their goals.

  • Effectively Supervising Employees — Do you have a model for supervising others? What do employees expect from you as a supervisor? How do you develop staff, address poor performers and reward the “rising stars”? Learn to effectively coach, encourage, mentor, reward and supervise.

  • Staff Performance Appraisals & Progressive Discipline — (MPPs only) Develop and deliver effective performance appraisals. Learn strategies to address the poor performer who doesn’t respond to coaching and feedback. The University’s progressive discipline procedures will be explained along with the manager’s role in working with employee relations and labor organizations.

  • Time & Task Management — Are back-to-back meetings and crisis management your everyday norm? Is your day managing you? Can you envision carving out enough time to even attend the President’s Management Development program? If these questions describe your work world, this session helps you master the coordination and organization of tasks, overcome barriers to productivity, stop procrastinating on important projects, increase your effectiveness and clarify your goals.

  • Managing Workplace Conflict — Conflicts invariably arise and learning to manage them is important for anyone in a management position. This session focuses on effective strategies to understand and mediate workplace conflict, listen effectively to the “other side,” and move on to more productive approaches to the workplace.

  • Employment Practices — Do you know what FMLA, HIPPA, EEO, ADA, FLSA stand for? Stay current on the increasing number of employment laws and University policies that you must know as a manager. Learn the responsibilities of the administrator, Human Resource Office and the Office of Diversity & Equity in the employment complaint process.

  • Preparing & Delivering Effective Presentations — Enjoy giving presentations? If not, your discomfort can impact your ability to project confidence while publicly speaking. Overcome stage fright, project authority and credibility by learning the basic guidelines in developing an effective presentation. Study tried and true techniques for dealing with a difficult audience.

  • Diversity Awareness — Diversity embraces many dimensions, including, but not limited to, culture, gender, age, geography, job classification, etc. Explore the impact of unexamined biases on work relationships, the phenomenon of “social identity groups,” finding value added among diverse groups, and other aspects of diversity awareness.

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Steering Committee Members

* Note:  last updated, January 2007
STEERING COMMITTEE MEMBERS
Name Title Department
Bill Boyd Associate Vice President Student Affairs
John Browning Chief of Police Public Safety
Scott Burns Associate VP for Enterprise Operations Business and Financial Affairs
Jon Cawthorne Associate Dean Library and Information Access
Geoffrey W. Chase, Ph.D. Dean Division of Undergraduate Studies
Sandra Cook, Ph.D. Executive Director Enrollment Services
Lionel “Skip” Meno, Ph.D. Dean College of Education
Douglas Myrland General Manager KPBS
Lena Rodriguez Executive Assistant to the President President’s Office
Joe Shapiro Associate Dean College of Extended Studies
Richel Thaler Associate VP of Administration Business and Financial Affairs
Donna L. Tusack Chief Executive Officer Aztec Shops Ltd.
Bonnie Zimmerman, Ph.D. Associate Vice President Faculty Affairs
 

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Last updated July 17, 2007
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