Center for Human Resources
Employment & Classification
Classification
Classification Descriptions
Administrative Classification Titles Overview
Administrative Support Assistant
Positions in this classification perform the full range of clerical, secretarial and related general office support functions at varying levels of complexity. Projects are generally of limited to medium scope. At the higher skill level, positions may provide work direction or act as a lead to lower level staff and perform some limited administrative duties. Positions in this classification tend to support a function or department, but may support a particular person(s). Positions at the higher skill level may also have work coordination and/or lead work direction responsibilities.
Position Skill Level I
Clerical work assignments up to moderate complexity, with relatively short work cycles, involving independently implementing standard clerical procedures and practices. Assignments are usually of a narrow scope and may involve completing a component of a project. Accountability is usually limited to own work assignments.
Position Skill Level II
A full range of moderate to complex clerical and secretarial work assignments involving the use of judgment and discretion in support of an administrative or academic office or individual. Day-to-day work is performed relatively independently with general instructions, except for new assignments. Regularly sets own priorities, handles multiple work priorities, and may help set priorities for others. Primarily accountable for own work results.
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Administrative Support Coordinator
Positions in this classification are distinguished by the administrative nature and scope of the support work performed, and often, ongoing work coordination and/or lead responsibilities with notable accountability for the work results of other support staff or unit administrative support function. The administrative support work performed is usually operational and procedural in nature. Work is often project oriented involving the full scope of activities and accountability including project planning, initiation, execution and coordination, implementation, and evaluation. Interpersonal contacts are varied and often at the higher level and tend to involve a broad range of problem solving activities. Positions in this classification may coordinate the office support for an entire academic, special program or administrative office or for an administrative head to one of these offices.
[return]Position Skill Level I
Coordination of the clerical and administrative support function for an academic, special program or administrative office and/or performing the full range of secretarial and administrative support functions for an individual administrative head or small to medium-sized group. Assignments and projects are varied and complex with longer work cycles. Projects often involve coordinating, prioritizing, and monitoring administrative support projects through their completion with accountability for end results and work performed by others. Day-to-day work is performed independently under general supervision. Work is supervised in terms of overall accomplishments. Regularly sets own priorities and often those of other support staff.
Position Skill Level II
Coordination of entire clerical and administrative support functions and/or performing secretarial and administrative work in a large/complex academic, administrative or program office and/or in a higher level office. Coordinates and executes large scale, complex projects with broad, visible impact and involving coordination with other departments. Usually sets support staff priorities with full accountability for work flow and completion of work for the assigned support staff.
Administrative Analyst/Specialist
Positions in this classification are distinguished by the level and scope of the administrative, analytical and development responsibilities which require a more extensive and thorough knowledge of internal policies and procedures, and often require a professional foundation in the applicable administrative theories, practices and procedures or in a particular administrative or program specialty. Incumbents are often individual contributors, though the full scope of their duties may include providing lead work direction to others in the organizational unit.
Unlike the administrative support series, positions in the first levels of this classification are not primarily responsible for leading or coordinating the clerical operations or support function for an organizational unit. In contrast, they are directly responsible for or participate in program administration or perform specialized or general duties related to the overall administrative operations of an organizational unit. Administrative operations include the range of activities related to directing the policy and affairs of an organizational unit such as fiscal and budgetary analysis and management, personnel administration, program and policy research, development, implementation and evaluation. Unlike positions in the management personnel program, positions in the higher levels of this classification are not assigned the full scope of supervisory and/or management authority.
Following is a summary of each skill level within the broad classification.
Non-Exempt — Incumbents in positions at this level serve primarily as individual contributors providing day-to-day administration of a program and/or performing a variety of administrative and technical duties requiring knowledge of methods and procedures in support of an organizational unit. Administrative and analytical work relates primarily to operations and procedures.
Exempt I — Positions at this level perform the full range of work related to program, and policy research, analysis, development and evaluation and/or operational and fiscal analysis related to an administrative specialty. Work requires applying a theoretical knowledge base to develop recommendations and conclusions. Incumbents often serve as program administrators.
Exempt II — Positions at this level often provide program leadership of a strategic nature through program or organizational unit planning activities and the analysis, development and evaluation of highly complex programs with broad impact.
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Position Description Template
Last updated May 15, 2007
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