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Frequently Asked Questions

 

 

Answers to Commonly Asked Questions

 

 

1. How to clean up encumbrances?
2. Is there a LEAP Project staff available to answer my questions or resolve a problem?
3. How to perform common functions in Oracle?
4. Why won’t my web browser display Oracle Apps and MarkView?
5. Can I download system documentation?
6. What is MarkView?
7. How to run a request set to obtain all account transactions?

 

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Q1: How to clean up encumbrances?

A: You must submit all transactions, both invoices and receipts, and close out all open purchase orders for Oracle Funds 1006, 1405, and 1605, by November 18, 2007. The Budget Office will review balances as of June 30, 2008 and compare those balances to the November 18 balances, to assure the divisions receive the benefit of cleaning up these transactions via the university carry-forward process. Instructions from the University Controller will be made available after October 2007.

To review last year's memo, click here. To access the Encumbrance Inquiry form, click here.

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Q2: Is there a LEAP Project staff available to answer my questions or resolve a problem?

A: Refer to the directory, "Team Leads and Applications Specialists" here.

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Q3: How to perform common functions in Oracle?

A: A description of common tasks and processes may be found in the “How to...” page.

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Q4: Why won't my web browser display Oracle Apps and MarkView?

A: For desktops running MS Windows 2000 or XP Internet Explorer must be configured for use with Oracle Applications and MarkView Imaging. The following are step-by-step procedures to optimize Internet Explorer with those settings: Configuration Instructions.

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Q5: Can I download system documentation?

A: User Guides, Training Materials, & System Documentation are located under LEAP Publications. Click on the “Documentation" link located on the left navigation bar, of any page. All documentation is saved in PDF format for easy printing.

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Q6: What is MarkView?

A: Visit the MarkView web page for related User Guides, Training Materials, System Documentation, and MarkView-specific, FAQs.

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Q7: How to run a request set to obtain all account transactions?

A: A request set allows you to run six SDSU custom reports at one time, without changing responsibilities. Parameters must be specified for each report. However, if the same parameters are called for in more than one report (such as the Accounting Flexfield or date ranges) you only need to enter them once. Some fields have default values in them. You can override any default value by replacing it with your preferred value for the field.

For more information, see the help document, “How to Run a Request Set to Obtain all Account Transactions.” 

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