Oracle Financials and MarkView Account Access

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Passwords must meet password-complexity criteria

Account Access

Accounts, Passwords, and Certified List of Browsers

Requesting Accounts

Procedures for Getting Account-access Approval

To access Oracle Applications / MarkView Imaging / Oracle PeopleSoft, your department manager must provide written approval (their signature) authorizing your access to confidential information stored in these databases. To request access, download and print the forms:

Complete and sign both documents, and forward to the LEAP Help Desk at mail code 7712, or FAX to ext. 4-6969. For assistance, call the BIS Help desk at ext. 4-0899.

Certified List of Browsers

This is the Certified list of browsers for Oracle Applications Release 12 as of September 30, 2009 .

Certification Matrix for Microsoft Internet Explorer (MSIE)

Last Updated September 2009

Browser Version Windows Vista SP1 & SP2 Window XP SP2 & SP3 Windows 2000

Microsoft Internet Explorer 6.0 Not Supported JRE 1.5.0_10-erdist or later or JRE 1.6.0_03 or later JRE 1.5.0_10-erdist or later or JRE 1.6.0_03 or later

Microsoft Internet Explorer 7.0 JRE 1.5.0_10-erdist or JRE 1.6.0_03 or later JRE 1.5.0_10-erdist or JRE 1.6.0_03 or later Not Supported

Microsoft Internet Explorer 8.0 JRE 1.5.0_10-erdist or JRE 1.6.0_03 or later JRE 1.5.0_10-erdist or JRE 1.6.0_03 or later Not Supported

Certification Matrix for Firefox Browser

Last Updated September 2009

Browser Version JRE Plug-in Version Window XP SP2/SP3 Windows XP & Windows 2000

Firefox 1.5.x 1.5.0_10-erdist or 1.6.0_03 1.5.0_10-erdist or 1.6.0_03 1.5.0_10-erdist or 1.6.0_03

Firefox 2.0.x 1.5.0_10-erdist or 1.6.0_03 1.5.0_10-erdist or 1.6.0_03 1.5.0_10-erdist or 1.6.0_03

Firefox 3.0.x 1.5.0_10-erdist or 1.6.0_03 1.5.0_10-erdist or 1.6.0_03 no

Firefox 3.5.x 1.5.0_10-erdist or 1.6.0_03 1.5.0_10-erdist or 1.6.0_03 no

Certification Matrix for Safari Browser

Last Updated September 2009

Browser Version OS X 10.4.7or Higher OS X v10.5 or Higher

Safari 2.0.4 or Higher JRE 1.5.0_06 and Higher n/a

Safari 3.2.1 or Higher JRE 1.5.0_13 and Higher JRE 1.5.0_13 and Higher

Procedures for Getting an Account and Temporary Password

for Oracle Apps / MarkView Imaging / Oracle PeopleSoft

A LEAP Help Desk consultant will process your account access request as soon as we receive the signed forms. At that time, a consultant will contact you and provide your account and password information. They will also provide instructions for optimizing your web browser and how to get started using the applications.

BIS Help Desk consultants are available Mon.-Fri. 8 a.m.-4:30 p.m. at ext. 4-0899. We are located in the Administration Building, third floor, in room AD-331. Accounts can be accessed by phoning the BIS Helpdesk at 4-8099.

Account names are created from your Red ID number, appearing on the SDSUcard. If you don’t have an SDSUcard, see How to Get an SDSUcard. If you have questions about the Oracle / PeopleSoft HCM Application, visit the HCM 8.9 Implementation Project web site or contact the BIS Help Desk at ext. 4-0899.

Procedures for Creating Passwords

The first time you log into the system, you will be prompted to change your password. When creating passwords, keep in mind that it must meet certain complexity-criteria, as outlined below:

Minimum length of eight characters
Case-sensitive
One number
One special character (non-numeric and non-alphabetic)
Expires in 60 days (You’ll be prompted to enter a new password at that time.)
Cannot be re-used, or re-cycled
Accounts are locked-out after five invalid logon attempts

Forgot your password? Account locked-out? For assistance, please contact the BIS Help Desk at ext. 4-0899.

Procedures for Optimizing your Desktop Settings

For users running Windows 2000 or Windows XP, Internet Explorer must be configured to run the Oracle Apps, MarkView Imaging, and Oracle / PeopleSoft Apps software. “Recommended Desktop Settings .” This step-by-step procedure guide will show you how to set the various internet properties, to optimize your browser to run the applications.

If you need assistance contact the LEAP Help Desk at ext. 4-0899. Consultants are trained to assist Macintosh users too.

Meeting the Minimum Workstation Hardware Configuration

Additionally, please verify that your desktop hardware meets the recommended minimum hardware requirements, specified in the web document, Minimum Workstation Standards at SDSU. Business and Financial Affairs staff should contact the ADS Help Desk, at ext. 4-0109 for assistance; or see the Desktop Service & Configuration web page. Non-Business Affairs staff should contact the consultant assigned to support uses in their College or Division.

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This page last updated October 8, 2009
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