Human Resources Information Systems (HRIS)
Frequently Asked Questions
- What is PeopleSoft?
- How do I get access to the system?
- What access do I have?
- How do I change my password in SDSU Gmail?
- How do I create an auto-reply when I'm away from my mail?
- In Internet Explorer 8.0 how do I sort names in favorites?
- How do I clear cache on Internet Explorer 8.0?
See also, General Department.
A: PeopleSoft is a Web-based software application that helps manage and process employee HR Information including:
- Personal Data
- Job Data
- Recruiting
- Benefits
- Time & Labor
[return]
Q2: How do I get access to the system?
A: Log into PeopleSoft. See, PeopleSoft Login, a password protected site requiring a user id and password.
If you are an SDSU employee and need your PeopleSoft account information and Password, please contact the BIS Help Desk at ext. 4-0899. It is very important that you change your password as soon as you log-in for the first time.
[return]
A: You will have Self Service access to your own Personal Data and the ability to apply for new jobs.
If you need additional access, for example, if you are a hiring manager or need access to budgeting information, you will need to complete a Security Access Request Form. 
Fill out the top portion of the form (Name, Red ID, E-mail, Phone and Justification). Also, at the bottom of the form please be sure to get the appropriate signatures. Send a copy of the document via fax (ext. 4-2841) or e-mail and the rest will be done for you! You will receive an e-mail letting you know that you have received additional access.
[return]
Q4: How do I change my password in SDSU Gmail?
A: Go to the AztecLink website. Click on the AztecLink Account Manager and then click on Manage Your Account. Select your account type (Individual or Department) and fill in the required fields that appear on the screen and then click on Login. Under Change Password, enter your NEW password in the "New Password" and "Confirm New Password" boxes and then click on the "Change Password" button below. Then click on Logout.
[return]
Q5: How do I create an auto-reply when I'm away from my mail?
A: Go to Gmail. Type in your username and password to get logged in. In the upper right-hand corner, click on the Gear icon 
and select Mail Settings. Scroll down to the category called "Vacation responder." Select the first day you wish the auto-reply to be enabled (required) and enter end date (optional). Complete the Subject and Message boxes. Check the two check boxes directly below the Message area if you wish to only send an auto-reply to people in your contacts list or to people only working at SDSU. Click the Save Changes button at the bottom of the screen to save and activate your auto-reply message.
[return]
Q6: In Internet Explorer 8.0 how do I sort names in favorites?
A: Click on the favorites menu to display all your favorites and folders. Right-click anywhere on the list and select sort by name.
[return]
Q7: How do I clear cache on Internet Explorer 8.0?
A: In Internet Explorer, select Tools->Internet Options. Click "Delete" and click the checkbox next to "Temporary Internet Files" and select any other checkboxes for other items you wish cleared, such as Cookies, etc. Click on the Delete button to clear the cache. You can keep working while the system is clearing the cache in the background. *This may slow down processing temporarily but will speed up overall Internet performance.
[return]